Customer Resources

We send our packages using three day shipping. For products on the shelf, we typically ship in 1-2 business days. For products requiring further processing or assembly, we ship as soon as ready.

Please send us an email to Malcolm@DTXTooling.vom

We use SSL encryption to process credits via Authorize.net, one of the largest and most sophisticated payment gateways in the world. Your card information is stored there. We don’t hold information in house.

Please see our refund policy here.

As a small business, we charge sales tax for our home state of Texas. In other locations, you are responsible for any related sales and use taxes.

While we can ship worldwide, you will be responsible for shipping charges.

If you order multiple line launchers, each launcher will come in a separate package. Accessories may or may not come separately.